Privacy Policy
Last updated: 14 May 2026
Introduction
brave-motif ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brave-motif.com or participate in our programmes.
Information We Collect
Personal Information
When you book a programme or contact us, we may collect:
- Name and contact information (email address, postal address)
- Child or teenager's age for programme placement
- Any specific requirements or questions you share with us
- Payment information (processed securely through third-party providers)
Usage Information
We automatically collect certain information when you visit our website:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- IP address (anonymised)
How We Use Your Information
We use the information we collect to:
- Process programme bookings and communicate session details
- Respond to enquiries and provide customer support
- Send programme materials and updates relevant to your booking
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing (UK GDPR)
We process your personal data under the following legal bases:
- Contractual necessity: To fulfil our obligations when you book a programme
- Legitimate interests: To improve our services and communicate about programmes
- Consent: For marketing communications (where applicable)
- Legal obligation: To comply with tax, accounting, and other legal requirements
Data Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service providers who assist with payment processing, email communications, or website hosting
- Professional advisers (lawyers, accountants) when necessary
- Law enforcement or regulatory bodies when legally required
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, typically:
- Booking and payment records: 7 years (for tax and accounting purposes)
- Email correspondence: Until you request deletion or 3 years of inactivity
- Website analytics: Anonymised after 26 months
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent (where processing is based on consent)
To exercise any of these rights, contact us at [email protected]
Children's Privacy
Our services are designed for children and teenagers, but we collect personal information from parents or guardians, not directly from minors. We do not knowingly collect personal information from children under 13 without parental consent.
Cookies
We use cookies to improve your browsing experience. For detailed information, see our Cookies Policy.
Security
We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: [email protected]
Address: The Tobacco Factory, Raleigh Road, Southville, Bristol, BS3 1TF
Supervisory Authority
You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not complied with data protection laws.